Frequently Asked Questions
The things people ask on the phone, answered here so you do not have to.
How fast can you get to me?
Usually 10 to 20 minutes. Call with your address for an exact time.
What forms of payment do you accept?
Cash, card, Apple Pay and Venmo. You get the price before any work starts, and you pay when the job is done, not before.
Can you make a car key if I lost all of them?
Yes. We cut and program a new key at the car, with no tow and no trip to a dealer. Most take under an hour.
Do I need a new lock, or just a rekey?
If the lock works and you only want the old keys to stop working, a rekey takes minutes and the lock stays on the door. A new lock is for damage, wear, or a different type of key. We will tell you which one your door needs.
Do you come to the car, or do I bring it to you?
We come to the car: driveway, car park, street or workplace.
How much does it cost?
Every job is different, so the price is given on site, not over the phone. On a car we check the vehicle and connect the programmer; on a door we look at the lock. You get the price before any work starts, and the work begins only once you agree to it.
Do you work at night and at weekends?
Yes. The phone is answered 24 hours a day, every day of the week.
Do you cover my city?
We work from Tacoma up to Seattle. The service area page lists every city we cover, and each one has a page of its own. If yours is not on the list, call anyway and we will say yes or no straight away.
Locked out? Down to one key?
Call (206) 589-1002. Open 24 hours.